USA Top Workplace


Grow Your Career with
James River Group®

At James River®, our employees are our number one priority and that is one of the many reasons we have been named a top workplace in the country. We are committed to providing a supportive, inclusive, and engaging environment where all employees can demonstrate and develop their talents. We recognize that our success as a company is founded on the ideas, passions, and efforts of our employees.

Our Core Values

At James River, our five Core Values are the guiding force that allows our organization to act with purpose and accomplish great things as a result.



  • Embrace the highest standards of honesty, professional behavior and ethical conduct
  • Honor our commitments
  • Behave in a trustworthy manner
  • Treat people fairly and respectfully
  • Accept responsibility for our mistakes and take ownership for corrective action


  • Sustain consistently strong financial results
  • Establish clear and ambitious goals and consistently meet or exceed objectives
  • Take ownership for decisions and balance decisiveness with consideration of alternatives
  • Produce a high quality work product
  • Use company resources responsibly and productively
  • Empower our people with the necessary authority and responsibility of their position
  • Identify areas of self improvement and pursue educational development and professional designations

Communication and Teamwork

  • Communicate openly, professionally and directly on a timely basis
  • Foster collaborative decision-making
  • Demonstrate a positive and productive team-oriented work environment
  • Exhibit good listening skills and encourage others to share opinions
  • Build effective partnerships with our internal and external colleagues


  • Initiate and support changes to current products, technology, workflows and practices
  • Seek and listen to feedback continuously
  • Initiate and adapt to change
  • Be open to new ideas
  • Encourage and reward intelligent risk-taking
  • Invest in the training and development of our employees ​​​​​​​

Customer Service

  • Meet or exceed expectations of internal and external customers
  • Respond with a sense of urgency in a professional and expert manner
  • Demonstrate superior technical and professional knowledge, skills and abilities

Diversity, Equity and Inclusion

Frank N. D'Orazio
Chief Executive Officer of James River Group Holdings, Ltd.

"At James River, we firmly believe that a diverse workforce benefits our employees, distinguishes our culture, strengthens our company and resonates with our trading partners. We know that having varied experiences, backgrounds and perspectives helps us generate the ideas and solutions necessary to solve the everyday challenges of our industry.  The company has the welfare of all of our employees in mind when we strive to embed inclusion and diversity in the fabric of the organization."

Learn More About Our DEI Journey

Our Benefits

At James River we recognize the contributions made by our employees every day and we seek to offer a competitive total compensation package. Our goal is to support the health and well-being of our most valuable asset: our people. View the many benefits that are offered to our employees, the majority of which begin on their first day of employment.


Investing in your Future

  • 401(k) Match and With Immediate Vest
  • Professional Certification & Designation Bonus Program
  • Continuing Education Assistance
Flexability (2)


  • Paid Parental Leave
  • Flexible Work Schedules
  • Paid Time off
  • Floating Holidays & Company Paid Holidays


  • Medical, Dental, Vision
  • Health Savings Account Company Contribution
  • Short and Long-Term Disability
  • Life & AD&D
  • Employee Assistance Program
  • Accident & Critical Illness
  • Universal Life & LTC
  • Paid Volunteer Time

Community Involvement

James River’s long-standing commitment to supporting the communities we serve has never been stronger. We strive to build partnerships and working relationships with local non-profits and service-based organizations to include both in-kind and financial donations. Our commitment fosters a workplace culture which strengthens employee commitment by allowing employees to support a company-sponsored event or by selecting a charity of their choice.

  • Matching Gifts Program
  • Paid Volunteer Time
  • Jeans for Charity
  • Community Donation Drives
  • Company Sponsored Volunteer Events
  • Youth & Veteran Development Program Partners

What Our People Are Saying

“I have found James River to be a great place to start my career. Particularly, the mentorship of teammates has made my introduction to the insurance industry a fun and exciting one. Quarterly social events, community engagement programs, and professional development opportunities are all active elements of my experience at the Company. I am always proud to say I work at James River.”
Tyler Schodt-1
Tyler Schodt

Accounting Associate II
Start Date: 8/3/2020
Falls Lake Insurance

“The employees and environment make James River a great place to work. Aside from mentoring, personal growth, or individual assistance, James River cares about the employees on a personal level.”
George Katharos

Division Manager, Professional Liability Underwriting
Start Date: 8/23/2004
James River Insurance Company

“The atmosphere and culture at the Company are very welcoming. My co-workers are all very supportive, encouraging and fun to work with. The Company fosters a great environment to think creatively and offers stretch opportunities.”
Sonia Franco
Sonia Franco

Senior Accountant
Start Date: 9/1/2012
JRG Reinsurance Company Ltd.

“I enjoy and look forward to showing up to work every day because of the amazing leadership and the amazing team I work with. The experiences I have gained along the way are irreplaceable and valuable to my career growth. I work with some of the brightest, friendliest, and hard-working people across the globe, everything is a team effort and, and every day brings a new opportunity to learn and grow.”
D West
Delories S West

Claims Audit Specialist
Start Date: 1/9/2017
Falls Lake Insurance

*Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, amnesty, veteran status, or any other status protected by applicable federal, state, or local law not related to the job for which applied.

Those applicants requiring reasonable accommodation to the application and/or interviewing process should notify the Human Resources department.

Please note James River Insurance Company participates in E-Verify in work locations where it is required by state law.

E-Verify Participation (English) (Spanish)
OSC Right to Work (English) (Spanish)