James River Group Claims

James River Group’s U.S. Claims Department services the Company’s Excess & Surplus Lines and Specialty Admitted Insurance segments. Since James River Group’s founding in 2003, these talented professionals have:

In Defense and Indemnity
On Behalf of their Insureds

The James River Group U.S. Claims Department Advantage:

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The James River Group’s U.S. Claims Department is staffed by professionals with an average of 19 years of claims handling experience.
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Our claim professionals are highly specialized – many have advanced degrees (JD, MBA) and nationally recognized claim and insurance certifications (CPCU, SCLA, etc.)
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Our claim professionals strive to exemplify James River Group’s Core Values of Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork.
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Legal and fraud detection resources help control loss costs and reduce overall insurance costs. We utilize a network of trial attorneys in every jurisdiction to defend you.
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Our claim professionals make decisions. You work directly with experienced claim professionals that understand your industry and are there to help you protect your brand, your business and your reputation.
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Our claim team is well-positioned to investigate, evaluate and resolve your claim through a flat, efficient claim organization that allows for rapid handling, escalation and claim management.

Our claim professionals provide you with the right level of experience and expertise for your business.  We have teams and specialists dedicated to the unique issues that arise in the following areas:


Third-Party Administrators (TPAs)
Umbrella & Excess Claims
Products Liability
Self Insured Retentions
New York Labor Law
Premises Liability
Construction Defect
Life Sciences
Commercial Auto
Commercial Property
Professional Liability
Workers Compensation