Excess & Surplus Claims
Contact Information

By Mail
Claims Department
James River Insurance Company
P.O. Box 27648
Richmond, VA 23261
Claims Department
James River Insurance Company
P.O. Box 27648
Richmond, VA 23261



Reporting a Claim
- New Claims must be reported in writing by Fax, E-mail or by mail.
- New claims notices are not accepted by telephone.
- If you are inquiring about an existing claim, please contact your claims representative directly or call (804) 289-2712.