Program Claims

Claims Contact Information

By Mail
Claims Department
P.O. Box 97308
Raleigh, NC 27624-7308
By Fax
(888) 629-5821
Attention: Claims Department
By Phone
(866) 459-1349

Reporting a Claim

  1. Contact your agent
  2. New claims should be reported immediately or no later than five business days to your agent by fax, email or phone.

The information needed when reporting a claim:

  • Insured Information: Policy number, telephone number and company contact.

  • Incident Information: Date and time of incident, location of incident, witness names, and person to whom the incident was reported.

  • Injured Parties' Information: Other parties involved, name, date of birth and occupation at the time of injury.