Billing/Audit
Billing Contact Information
![ico_mail](https://jrvrgroup.com/hs-fs/hubfs/Falls-Lake/icons/ico_mail.png?width=70&height=72&name=ico_mail.png)
By Mail
Policy Services Department
P.O. Box 97488
Raleigh, NC 27624-7308
Policy Services Department
P.O. Box 97488
Raleigh, NC 27624-7308
![ico_email](https://jrvrgroup.com/hs-fs/hubfs/Falls-Lake/icons/ico_email.png?width=70&height=72&name=ico_email.png)
![ico_fax](https://jrvrgroup.com/hs-fs/hubfs/Falls-Lake/icons/ico_fax.png?width=70&height=72&name=ico_fax.png)
![ico_phone](https://jrvrgroup.com/hs-fs/hubfs/Falls-Lake/icons/ico_phone.png?width=70&height=72&name=ico_phone.png)
By Phone
(919) 882-3500 Option 2
OR
(800) 780-7454 Option 2
Premium Audit Information
Documents Needed for Workers' Compensation Audit
- Payroll ledger for audit period
- Federal 941 Quarterly Reports
- State Quarterly Filings
- W-2s and corresponding W-3s
- 1099s and corresponding 1096 for subcontractors
- Certificates of Insurance for subcontractors
- Written job descriptions for employees or subcontractors
- Check stub
What happens if we can't complete an audit?
Failure to cooperate or provide all of the documentation needed, will result in a non-compliance audit. Falls Lake Insurance will charge an additional 25% of your estimated payroll and issue a cancellation on your current policy.
How to handle an audit dispute:
Audit disputes must be in writing and outline discrepancies within 30 days of the original audit invoice. Only 1 revision is allowed. Please complete the following form Audit Dispute Form and return to Audits@fallslakeins.com.
Premium Audit Contact Information
![ico_mail](https://jrvrgroup.com/hs-fs/hubfs/Falls-Lake/icons/ico_mail.png?width=70&height=72&name=ico_mail.png)
By Mail
Premium Audit Department
P.O. Box 97488
Raleigh, NC 27624
Premium Audit Department
P.O. Box 97488
Raleigh, NC 27624
![ico_email](https://jrvrgroup.com/hs-fs/hubfs/Falls-Lake/icons/ico_email.png?width=70&height=72&name=ico_email.png)
![ico_fax](https://jrvrgroup.com/hs-fs/hubfs/Falls-Lake/icons/ico_fax.png?width=70&height=72&name=ico_fax.png)